Salesforce CRM Features

| By Webner

Growing your business isn’t simple. It needs boosting sales however it’s not simply selling the services or products to prospective and prevailing customers. A business is a scientific and economical method of collecting leads so they will be born-again to loyal customers and sales.

What does Salesforce do?

This is an environment where clients can see applications and solutions that incorporate faulty systems or alter a variety of their manual CRM functions. Salesforce includes a lot of sophisticated alternatives and practicality that suits the requirements and objectives of many businesses. It’s incredibly upward and flexible. Salesforce has a fantastic AppExchange partner ecosystem.

Features of Salesforce CRM:

  1. Easy to Use
    Salesforce is simply as easy to use because you can log in to salesforce from anywhere, collaborate with your colleagues and consider and update customer data whenever the need arises.
  2. Easy to Customize
    Whether you would like to feature modules or fields, create sales processes or change workflows, it’s all just a click away with Salesforce Customization.
  3. Cloud-Based
    Salesforce takes flexibility to the next level. You can use it anytime anywhere. It has pioneered a secure and complicated cloud infrastructure and offers unparalleled cloud solutions for Sales, Marketing, Support, and Analytics.
  4. Efficient Reporting
    Salesforce offers a strong suite of reporting tools that help save some time, money and permit you to offer your business the eye it deserves. In salesforce, the customizable reporting facility enables contract management and offers real-time reports and analytics.
  5. Multi Tenant Platform
    All Salesforce users share an equivalent infrastructure and instance of the software. It helps users to keep their data secure by allowing automatic and simultaneous updates. This means that you’re getting the newest and greatest features with automatic, seamless upgrades 3 times a year.
  6. Integration Options
    Due to the robust and well documented open API of salesforce platform, it is possible to make Salesforce integration virtually. It boosts the productivity of your business by allowing you to map your business processes onto Salesforce more effectively.

Benefits of Salesforce CRM:

Contact Management
Salesforce CRM assures hassle-free contact management by giving access to critical data of the purchasers and interaction history.

Opportunity Management
The opportunity management is one among the highest Salesforce CRM features and benefits to seem for. It offers an opportunity to look at the activity timeline of your customers.

Quote Management
With forecasting and productivity tracking, salesforce CRM simplifies your sales and business processes.

Quote to Cash
To simplify the quote management, salesforce CRM automates three important elements – configure, price, and quote (CPQ).

Einstein Analytics
It offers you high business intelligence which helps you to unlock complicated sales as service insights.

More administration means less time for everything else. An active sales team can generate a flood of knowledge.

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