Caching in Node.js with Redis: A Beginner’s Guide

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| By Sahil Kumar

Caching is a technique to store frequently used data in a temporary storage so that future requests for that data are faster. In Node.js applications, caching can help improve performance and reduce the load on your database. One popular tool

Omni-Channel Routing

| By Rushali kashyap

Salesforce Omni-Channel is a feature that allows organizations to route and manage various types of work items, such as cases, leads, chats, and social media posts, across multiple communication channels. It helps organizations deliver a seamless and personalized customer experience