Building real-time chat app using WebSockets with AWS API Gateway and Lambda

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| By Navneet Kashyap

We can build many real-time applications such as chat applications, multiplayer games, financial trading platforms, and collaboration platforms using WebSockets with AWS API Gateway, Lambda, and dynamoDB. In this blog we will learn how to build real-time applications using WebSockets

Omni-Channel Routing

| By Rushali kashyap

Salesforce Omni-Channel is a feature that allows organizations to route and manage various types of work items, such as cases, leads, chats, and social media posts, across multiple communication channels. It helps organizations deliver a seamless and personalized customer experience